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  IDrive Software (India) Private Limited is hiring Technical Support - Voice / Phone

Company Profile


IDrive Software (India) Private Limited is a privately held company that specializes in cloud storage, online backup, file syncing, remote access, compliance, and related technologies. We primarily serve the consumer, small business, and enterprise markets.

With over 45 PetaBytes of storage, we are a premier in cloud-based service providers. Our expertise lies in providing a host of Internet based data solutions including Online Storage, Online Backup, Collaboration, Sharing, and Remote Access. At IDrive Software, we have an exceptional, self-motivated, and skilled team. A wide range of highly reviewed cutting edge applications is a testimony to the dedication and skills of our team.

Job Profile



Candidate must have minimum of 1 to 2 years of experience in Voice/ Phone Support (Preferably Technical Support Process), Diagnosis & resolving application issues. Provides remote assistance for resolving app issues. Responsible for providing diagnostic technical support related to installation/ configuration/ issue troubleshooting. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

Should have basic knowledge of networking concepts.
Should be open to work in rotational / night shifts in a 24/7 environment.
Should have an excellent verbal communication skills.

Please send your updated resume to jobsindia@idrive.com
 

Work Exp

1 - 2 Year/s

Job Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Remote Assistance, Configuration, Networking, Troubleshooting, Technical Support

Address

IDrive Software (India) Private Limited, Unit B 903, 9th Floor, Brigade Tech Park, Whitefiel BANGALORE - 560 066

Tel/ Mobile

080-66995506


E-mail Address


jobsindia@idrive.com  




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* Send your updated resume directly by email.

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