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  Excitel Broadband Private Limited is hiring Executive - Customer Support



Company Profile





Our core network design team drawn from various European countries has an in-depth hands-on knowledge of the Internet ecosystem around the world and helps our network become class-leading. Our operations team drawn from top Indian ISPs has overseen evolution of Broadband in India and has the effective know how and resources to roll out seamless networks across length and breadth of the country.





Job Profile



FUNCTIONAL SKILLS:

The new incumbent -
Should be aware of various Internet uses (Skype, Internet Browsing, Facebook, Youtube)
Should have:
Computer skills (working with Computer, working with Windows, Work with Email)
Fluency in Hindi & English language (written and verbal)
Basic knowledge of how LAN networking works.
Basic knowledge of TCP / IP


WORK EXPERIENCE:

The incumbent should have experience in:
Customer service
Waiting tables
Answering calls
Freshers are also Welcome


SOFT SKILLS:

Good communication skill (able to listen and to understand)
Patience
Positive attitude
Readiness to learn new things.
Politeness
Honest
Team player (able to work with team, not solo player)
Empathy (able to put himself in customers shoes)
 


Work Experience

0 - 1 Year/s

Job Location

Delhi

Qualification

B.E./B.Tech, Diploma, CS, M.Sc, MCA/PGDCA, MCM/MCS, MCA/PGDCA, MCM/MCS, PG Diploma

Skill Set

Customer Service, Customer Support, LAN Networking

Address

Not Provided

Tel/ Mobile

Not Provided


E-mail Address


hr@excitel.com  




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