Dimension India Networks (Pvt) Limited is hiring Technical Support Consultant
Dimension I, a renowned Global Outsourcing Company was established over a decade ago, in the year 1999. We are an ISO 9001: 2008 and 27001:2005 quality certified and a STPI registered company. As an ITeS company, we offer complete IT and Engineering Drawing Services, which include CAD / CAM Drawing support, Geographic Information Services, Architectural Services, Internet / Intranet Solutions. Content Writing Services, Remote Infrastructure Management and Staff Augmentation Solutions. These services are backed by a professional work portfolio and glowing client reviews.
Candidate must be a Technical Graduate having 1+ year Technical Support experience with an emphasis on business to business / Enterprise support interactions. Must have excellent written & verbal communication skills in English with a neutral accent. Experience in supporting software applications and troubleshooting in Windows and /or Mac environment. Basic knowledge of Active Directory, Cloud technology, SSO would be an advantage.
Familiarity with msi and msp installers as well as deployment technologies such as SMS, GPO, Apple Remote Desktop would be desirable Experience working in a team environment and managing a diverse workload Knowledge of Adobe products would be preferred
Salary: INR 2,00,000 - 4,00,000 P.A
1 - 5 Year/s
BCA/BCS, B.Sc, B.E./B.Tech, MCA/PGDCA, MCM/MCS
Service Desk, Technical Support, Windows Troubleshooting