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  Sutherland Global Services Pvt. Limited is hiring Technical Support Associate

Company Profile

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world.

Job Profile

We have huge requirements for Technical Support - Voice & Non Voice process at Sutherland, Cochin.

Candidate should be Any Graduate with Excellent communication skills (Oral & Written)
Basic knowledge on computer hardware peripherals, Operation Systems & antiviruses
Flair for customer service and technical troubleshooting
Must be willingness to work in US shifts

Should have flair for Computer Troubleshooting and an Aptitude for Customer Support
Operating Systems; Windows 9x, 2K, XP
Basic Hardware & Networking knowledge

Job Responsibility:

Responsible for answering customer calls / Chat regarding technical issues and abide by the prescribed norms
Removal of virus, Installation of windows & MAC
Configuration of computer peripherals
Salary: INR 1,75,000 - 2,50,000 PA

Both Fresher & Experienced candidates can appear for the interview at our Marine drive office on 13th, 14th & 15th November (10 AM - 04 PM)
SMS/ Whatsapp (Dinesh HR - 8220009246) to fix the time slot for the direct walk-in or for the 1st round of telephonic interview.

Sutherland Global Services Pvt. Limited,
1st Floor, Alliance Residency, Shanmugham Road,
Marine Drive, Kochi, Kerala - 682031
(Opposite Penta Menaka)

Work Experience

0 - 5 Year/s

Job Location

Cochin, Kochi


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support - Voice & Non Voice process


Sutherland Global Services Pvt. Limited, 1st Floor, Alliance Residency, Shanmugham Road, Marine Drive, Kochi, Kerala - 682031 (Opposite Penta Menaka)

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