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  Eclinicalworks India Private Limited is hiring Technical Support - IT Fresher

Company Profile

eClinicalWorks is a privately-held, leader in ambulatory clinical solutions. Its technology extends the use of electronic health records beyond practice walls and creates community-wide records. The company has an established customer base of more than 85,000+ physicians and 545,000+ users across all 50 states with revenues for 2013 exceeding $300 million.

eClinicalWorks is headquarted in Westborough, Massachusetts, and has additional offices in the USA at Chicago, New York City, California and Georgia. India offices are located in Mumbai, Ahmedabad and Bangalore

Job Profile

Candidate should be Any Graduate with good understanding of Architecture
Good understanding of Servers (Application, Database & FTP)
Knowledge of Linux, MySql, MsSql Servers, Human Resource
Good understanding of program languages (Java , Visual Basics)
Good Networking Concepts.

Designation: Software Specialist
Reporting Structure: Software Specialist Teamlead Manager
Location : Andheri (e) Shift - Night
Home pick up and drop till Vasai, Thane and Belapur.

Key Responsibilities & Accountabilities:

Responsible for the following schedules/ resolving customer cases and abide by the prescribed norms.
Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/ utilities and products.
Maintain the highest level of soft-skills and telephone etiquettes.
Handle cases/schedules and escalations appropriately.
Share the technical expertise, soft-skills and telephone etiquettes with the team.

Share latest technical/ process related inputs with the team.
He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information(complete and detailed documentation of the resolution and the root cause)
Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
Follows & Promote the company culture, its vision & values.

Interested candidates kindly share the updated CV at


Work Experience

0 - 1 Year/s

Job Location



B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Process, MS SQL Database MySQL Java, Technical Support


Eclinicalworks India Private Limited, Boomerang,7th Floor, Main Chandivali Farm Road, Near Chandivali Studio, Andheri East Mumbai - 400 072

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