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  ValueFirst Digital Media Private Limited is hiring Technical Support Executive



Company Profile





ValueFirst is the new age digital marketer, that believes in providing your brand the best effective digital communication solutions. The organization was found in 2003, and has since lived up to the reputation of being techno savvy, creative, driven by a rebellious instinct to move fearlessly and go beyond limits, and deliver excellence in digital communication. We are the bridge of immense possibilities connecting you to your customers in the digital space.




Job Profile



Educational Qualification- Any Graduate
Experience Required- 1-2 Years

Primary Skills Required:

Candidate should have good Communication oral & written
Marathi/ Tamil language Speaking is preferred
Quick learner and Good team player
Positive attitude

Accountable for keeping the service quality levels
Should know basics of MS office(word, excel and PowerPoint)
Must have good understanding of technical terms, interpreting the information and accordingly taking the right decision.
Ability to build rapport with client and customers is of utmost importance.


Job Responsibility :

Candidate will be responsible for working on different platforms (i.e. SMS, Voice and Email).
Will be Interacting with the client on email or phone for maintaining customer relationship and troubleshooting issues.
Will be responsible in providing end to end closure of issues and taking care of customer satisfaction.


For any query please write on shikha.nagar@vfirst.com

Contact Person: Shikha Nagar
 


Work Experience

1 - 2 Year/s

Job Location

Mumbai

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, Customer Support, Troubleshooting, Voice Process

Address

Not Provided

Tel/ Mobile

Not Provided


E-mail Address


shikha.nagar@vfirst.com  




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