Concentrix Daksh Services India Pvt. Limited is hiring Technical Support Engineer- Chat
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.
Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.
Qualification: Any Graduate Work Experience: 0-2 years
Looking for candidates with good communication skills with good written skills (English language) Strong customer service, problem solving, and technology skills Educating customers on Personal Solution products and services
Fulfilling product orders, including product registration, on behalf of customers as applicable. Responsible for resolving customer queries and abide by the prescribed norms. Good working knowledge of computer operating systems Basic knowledge of software installation, firewalls, browser settings etc Hardware and networking would be an added advantage.
Must possess excellent communications skills in English language Willingness to work US shifts (night shifts) - (9 hours, Rotational) 18/7 Keyboarding Skill (WPM 25 to 30) Accuracy (85%)
Walk in from Monday to Friday (12 pm- 3 pm)
Venue: Concentrix Technologies, Fortune Towers, 5th Floor, No. 152, 200 ft Road, Kovilambakkam, Chennai - 600 117
Any queries, mail to firstname.lastname@example.org/ email@example.com
0 - 2 Year/s
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech
Chat Support, Hardware/ Networking Support, Back Office, Software Installation
Fortune Towers, 5th Floor, No. 152,
200 ft Road, Kovilambakkam, Chennai - 600 117