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  Artech Infosystems Private Limited is hiring Technical Support Executive - L1



Company Profile


Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.




Job Profile



Applicable Qualification:

B.E/B.Tech (CSE, EEE, ECE, IT, Mechanical, Civil etc.) & B.Com, BBA, BSC, BCA
PG : MCA, MSc, M.Tech, MBA
Year of Passed Out: 2016, 2017 Only
No Percentage Criteria.(back logs not an challenge)

Required Skills:

Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process
Voice Process, English and Communication Skill Is Mandatory
Good Knowledge on Hardware and OS Skills

Job Responsbility:

Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's contacts and proactive notification system
Providing excellent customer service support to Global customers during every single interaction
Assisting end users to avoid or reduce problem occurrences
Adding case resolution to Knowledge Management System

Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).


Interview Mode: Face-Face only
Interview Date & Time: 26th December (Tuesday) | 10 AM

Venue: Artech Infosystems Private Limited
Plot No. 76 - 77, Cyber Park, Block B, 1st Floor,
Electronic city Phase I, Doddathogur Village,
Hosur Road, Bangalore - 560 100

Interview Process: 3 Rounds

#Group Discussion
#Voice and Accent round
#Face to Face round with client

Process:
Once the candidates clears the interview rounds, will have to attend the training for 1 month
Post completion of training candidates will be deployed to HP (Hewlett Packard)

Contact Details:

Nawaz - 9741546763
Raghav - 080 67344999 Extn. 3765
 


Work Experience

0 - 1 Year/s

Job Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, IT Helpdesk, Customer Support

Address

Artech Infosystems Private Limited, Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore - 560 100

Tel/ Mobile

080 67344999


E-mail Address


nawaz.baig@artechinfo.in  




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