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  Sutherland Global Services Private Limited is hiring Technical Support - Voice Process



Company Profile


A process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world.




Job Profile



We have exciting opportunities for Candidates with Experience for International Voice Process (Technical Support)

Eligibility:
Candidates should be Any Graduate with minimum 6 months of International Voice experience

Required Skills:

Must be able to communicate fluently in English .
Looking for both UG/PG .(in any discipline).
Candidates with experience in Customer support / Technical Support can apply.

Job Responsibility:

Assist customers with any Malware, Virus, Adware related issues.
Answer Phone to respond to customer inquires and troubleshoot for any Malware issues
Assist customers with installation / un installation of McAfee products.
Assist customers with product configuration, error messages & / or common issues

Project a professional company image through phone interaction
Provide customers with product and service information
Transfer the customer appropriate department if required
Escalate the customer's concern to the next level if required

Benefits :

Salary: INR 2,25,000 - 3,50,000 P.A
Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives


If interested please contact Pravin (HR) on 9944266865 - Call / Text /Whatsapp
Or share CVs to Pravin.s@sutherlandglobal.com
 


Work Experience

1 - 5 Year/s

Job Location

Chennai

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Customer Support, Technical Support, Enterprise Support, International Voice Process

Address

Recruiter Name: Pravin HR

Tel/ Mobile

9944266865


E-mail Address


Pravin.s@sutherlandglobal.com  




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