Back Home | All Exp Jobs | Subscribe


Jobs Today | Fresher Jobs | Bangalore Jobs | Chennai Jobs | Delhi/ NCR | Hyderabad | Mumbai Jobs | Pune Jobs




  Azuga Telematics Private Limited is hiring Technical Support Engineer (L1)



Company Profile


Azuga is Product Company that focuses on the Internet of Things. We are headquartered in Silicon Valley, but all of our engineering¬ and product management is in Bangalore. Our IOT platform offers several products for different verticals: Enterprise fleets; Insurance companies and Governments. Big Data is a¬ core part of our technology offer.¬ We have a growing team and are looking for experts like you to join our Azuga Bangalore is one of the largest IOT companies in India. We have a global footprint with a strong presence in the US, spread across UK and Europe. We are now penetrating the Indian and emerging markets of South Asia.

We are a team of highly trained and innovative developers and data scientists. We truly believe that we have offered unprecedented freedom to develop and innovate, including spinning off ideas into new companies and turning product managers and tech leads into business unit heads of these new verticals and companies. Azuga was started by industry veterans assembled from General Motors, Ford, AT&T, Oracle, Xora,¬ Telenav, All State¬ Insurance¬ and Qualcomm. Our parent company DanLaw Inc. has a legacy in the automobile technology segment spearheading embedded technology.




Job Profile



Candidate should be BE/ B.Tech or MCA having minimum of 1 to 2 years' technical support experience, supporting and troubleshooting software or web based product remotely and provide On call support to the US customers. Truly understand customer needs and serve as an advocate for the customer's interests. Proficient with Microsoft Office suite (Outlook, Word, Excel). Must have strong understanding of database systems and software applications. Basic understanding of internet networking connectivity technologies

Job Responsibilities:

Resolve customer's issues via the telephone, email or WebEx session
Reproducing issues in-house and responding back in a timely manner
Regular follow ups with customers with recommendations, updates and action plans.
Escalate issues in a timely manner according to Standard Operating Procedures.

Acquire and maintain current knowledge of relevant product offerings and support policies to troubleshoot, analyze, and resolve causes of software problems
Gather necessary data for issue replication, problem determination and/or escalation
Driven and ability to maintain knowledge of our software applications and available resources to problem solve independently in a changing, fast paced environment


Interested candidates please share the profile to kiruthikac@azuga.com
or Walk-in to our office Monday thru Friday between (4:30 PM to 5 :30 PM) only
No interviews on weekends and holidays.

 


Work Experience

1 - 2 Year/s

Job Location

Bangalore

Qualification

B.E./B.Tech, MCA/PGDCA, MCM/MCS

Skill Set

Technical Support, IT Helpdesk, Customer Support

Address

Not Provided

Tel/ Mobile

Not Provided


E-mail Address


kiruthikac@azuga.com  




Apply Now   

* Send your updated resume directly by email.

Share this opening with your friends!


Facebook     LinkedIn     Twitter     Google     Email












Jobs by Location

Ahmedabad Jobs

Bangalore Jobs

Delhi/ NCR Jobs

Chennai Jobs

Hyderabad Jobs

Kolkata Jobs

Mumbai Jobs

Pune Jobs

Jobs by IT Skills

Java/ J2EE Jobs

C# .NET, ASP Jobs

Testing/ QA Jobs

PHP/ MySQL Jobs

Tech Support Jobs

C/ C++ Developers

Web/ App Developer

Android Developer

Jobs by Skills/ City

Technical Jobs in Ahmedabad

Technical Jobs in Bangalore

Technical Jobs in Chennai

Technical Jobs in Delhi

Technical Jobs in Hyderabad

Technical Jobs in Kolkata

Technical Jobs in Mumbai

Technical Jobs in Pune

Jobs by Experience

Fresher Level Job

Junior Level Jobs

Senior Level Jobs

Team Lead Jobs

Managerial Level


Jobs Abroad





All Rights Reserved © 2014-15

Privacy Policy  |  Subscribe  |  Contact Us