iEnergizer (Granada Services Pvt. Limited) is hiring Technical Support Engineer
iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fortune 500 companies around the world. iEnergizer has state-of-the-art campus at Noida spread over 1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court for badminton, table tennis and front/back lawn for sports.
We are looking for Graduate Engineers for Technical Support, Semi Technical Inbound Process Handle inbound calls - Resolve customer queries within the assigned TAT Develop strong customer relationships and provide paramount service
Adhere to the Login hrs & maintain the desired AHT Levels Ascertain customer needs and take action in a timely manner Should be flexible with shift timings
WALK-IN Date : Monday-Saturday Timings: 10 AM - 6:00 PM