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  Amazon Development Centre (India) Pvt. Limited is hiring Virtual Technical Support (VTS) Associate



Company Profile


Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.




Job Profile



Amazon Development Centre (India) Pvt. Limited is hiring Virtual Technical Support (VTS) Associates (Work from Home)

Virtual Technical Support (VTS) - It is a Work from Home model for India D2 VTS which deals with Devices & Digital content. VTS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Qualifications Required:
Minimum Qualification is 10 + 2. Any Graduate/ PG is eligible to apply

Desired Skills:

Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills - ability to clearly understand and address customer issues appropriately
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer

Good Typing Skills:

Well versed with different features of smart devices and application
Knowledge about Amazon Devices & Digital content
Should be flexible to work in shifts

Preferred Criteria:

Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours.

The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service.

Benefits: NSA, OT, ZETA and Internet Reimbursement
CTC: 207000- 248993
Shifts: Rotational


Interested candidates can directly walk-in for interview on 7th - April - 2018

Walk-in Address:
Amazon Development Centre (India) Pvt. Limited,
Trion IT Park, Survey No: 357 Ahmednagar Road,
Village Vadgoan Sheri, Taluka Haveli,
Pune - 411 014

 


Work Experience

0 - 2 Year/s

Job Location

Pune

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma, Others

Skill Set

Technical Support, Customer Service, Customer Support

Address

Amazon Development Centre (India) Pvt. Limited, Trion IT Park, Survey No: 357 Ahmednagar Road, Village Vadgoan Sheri, Taluka Haveli, Pune - 411 014

Tel/ Mobile

020-67100064


E-mail Address


Jquadros@amazon.com  




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