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  Condeco Software Private Limited is hiring Production Support Engineer (L1)



Company Profile


Condeco's world-class suite of workspace management solutions are essential tools in the strategies employed by senior business leaders at major multinational brands such as Barclays, Vodafone, Rolls-Royce and many more as they seek to optimise their real estate and transform the way they operate their business.




Job Profile



Due to substantial growth, we are now looking to hire experienced Service Desk Analyst in to our new state of the art office in Gurugram@Cyber hub.

Essential Skills-

Should be cognizant of incident management, problem management, change management and release management
Experience in documenting, recording and updating incidents in Service Now tool.
Should have excellent command over English (Verbal and Written)
Must have strong troubleshooting skills.

Job Responsibilities-

Provide in-depth analysis of incidents
Rotational Shifts / on call
Experience of Providing Support over phone or email to Global clients such as Barclays, Vodafone, Rolls-Royce etc
Understand customer priorities

Package and Benefits-

Competitive Salary
Health insurance
Accident insurance
Transport allowance
Gratuity
17 days holiday
7 paid sick days
12 optional days public holiday
 


Work Experience

1 - 5 Year/s

Job Location

Gurgaon

Qualification

BCA/BCS, B.Sc, B.E./B.Tech, M.Tech, MCA/PGDCA, MCM/MCS

Skill Set

Technical Support, SQL Support, Production Support

Address

Not Provided

Tel/ Mobile

Not Provided


E-mail Address


ankita.rajrishi@condecosoftware.com  




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