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  UnitedLex BPO Private Limited is hiring Technical Support / Helpdesk Analyst



Company Profile


UnitedLex is a premier global legal services provider in the fields of Contracts & Sourcing, Intellectual Property, Litigation support, and Immigration Support.




Job Profile



Candidate should be Any Graduate with 1 to 3 years of relevant experience in Technical Support, IT Helpdesk, Customer Service. Must have Language proficiency and good troubleshooting skills.

Understanding of basic parameters of quality for ensuring the consistency and accuracy of work products
Possess excellent business writing skills for emails writing and reporting.
Expertise with MS Ofice applications

Internal SLAs & Metrics: Ability to meet internal and client SLAs and Metrics.
Continuous improvement: Quality of setting targets for continuous improvement for oneself.


Work Conditions-
All specific company policies to apply without exception
Compulsory adherence of ISO/ IEC 27001: 2013 guidelines
 


Work Experience

1 - 3 Year/s

Job Location

Gurgaon

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, IT Helpdesk, Customer Service

Address

Not Provided

Tel/ Mobile

Not Provided


E-mail Address


prerna.sharma@unitedlex.com  




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