Zenpower Technologies Private Limited is hiring Technical Support Executive
Zenpower Support Centre has been providing business process outsourcing solutions and services to global customers for over 16 years. We are a premium International contact center based in the heart of Electronic City, Bangalore. We have over 1,000 talented employees servicing customers worldwide, 24/7 throughout the year. Our culture is our focus. We ensure our team is treated with the highest standards of care, from the bottom, up. We believe in taking great care of our employees so they can take great care of our customers.
We are looking for a person to join our team as Technical Support Executive. We have various clients and projects, and you will be involved in coaching, training, managing agents to work to the best abilities and drive performance for our US clients. The clients we support are on the cutting edge of various new technologies.
>Any Graduate, Interested to make your career in BPO industry >Excellent written communication >Handling calls and resolving the technical queries of the clients >Should be flexible to work in 24/7 shifts. >Engaged in handling inbound calls of different business Units. >Provide World Class Customer Service.
Desired Knowledge, Skills:
>Good knowledge in trouble shooting of hardwares, networking and ISP support. >Good reasoning and analytical skills >Able to communicate fluently in the language required for transaction >Problem Solving skills >Basic computer knowledge >Typing skills as required by the process >Active listening skills >Ability to comprehend the customer requirement well
Salary & Benefits:
>Salary 18k 26k >Attractive incentives >Free food >Free transport
Do forward your resume to firstname.lastname@example.org or call at 9148186691
References are most welcome. Feel free to help your friends and colleagues helping them to build their career along with yours!!
Documents to carry:
>Updated CV >Aadhar card
1 - 5 Year/s
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech
Technical Support, International Voice Process, Troubleshooting