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  ZenPower Technologies LLP is hiring Technical Support Executive



Company Profile


ZenPower delivers world class customer service to our clients with over 15 years of experience in Customer Service and Sales. We continually surpass Client's expectations of quality and demand the best from our team. Our Clients are leaders in cutting-edge, high-tech growth industries. We specialize in meeting the needs of growing, young, exciting partners and their customers from across the world. We believe in results; whether thatís enhancing customer service, up-selling, faster innovation or new market expansion. We provide game changing results for over a million customers worldwide by combining our industry experience with cutting-edge technologies.




Job Profile



Qualification: Any Graduate/ UG with International Voice Experience
Experience: (6 Months-3 Years for L1/ L2)

Roles and Responsibilities -

Provide hardware / software / network problem diagnosis / resolution via telephone global calls /email/chat for customers end users
Should be ready for 24*7 shift
Very good in communication

Provide level 1 remote desktop support and perform other activities based on SOPs
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution
Route problems to internal 2nd and 3rd level IT support staff.
Troubleshoot client software and basic network connectivity problems

Salary & Benefits

Max offer Salary 18-30 (Gross)
Performance based incentives
Incredible growth opportunities from internal IJPs
Free unlimited meals

Free transportation (both ways) for maximum ease
Provide Escort service for women taking Company cab post 8pm
Housing & conveyance allowance

Rounds of Interview:
Online test, HR, Operations

Interview:
Monday-Friday at 2pm call roby @ 7406232123
or share your profile to roby.chery@teamblr.com to have a discussion

Venue Details:
ZenPower Technologies LLP,
92/ 1B, Electronic City Phase1
Bangalore

Landmark: Ramkrishna Hospital
 


Work Experience

0 - 3 Year/s

Job Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma

Skill Set

Networking, Technical Support, Desktop Support, Remote Desktop

Address

ZenPower Technologies LLP, 92/ 1B, Electronic City Phase1 Bangalore Landmark: Ramkrishna Hospital

Tel/ Mobile

7406232123


E-mail Address


roby.chery@teamblr.com  




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