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  Teamware Solutions (Quantum Leap Consulting) is hiring Technical Support Engineer



Company Profile


Teamware Solutions is a professional services firm with core expertise in staffing and Established in 2003. We have about 1600 professionals working with us. We are a global company with presence in India, USA, Middle East and Singapore.




Job Profile



Candidate should be Any Graduate with Technical/ professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area. Possesses, acquires, and maintains the technical/ professional expertise required to do the job effectively and to create effective customer solutions.

Job Responsibility:

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services, Gather customers information and determine the issue by evaluating and analyzing the symptoms
Diagnose and resolve
Technical hardware and software issues

 


Work Experience

1 - 4 Year/s

Job Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, Customer Support, International Voice Process

Address

Teamware Solutions (Quantum Leap Consulting), 3 & 4, 6th Floor, KASI Arcade, No. 116 Thyagaraya Road, T Nagar Chennai, Tamilnadu - 600 017

Tel/ Mobile

080-49389838


E-mail Address


mamata@twsol.com  




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