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  Wipro BPS (A division of Wipro Limited) is hiring Technical Support Associate



Company Profile


Wipro’s Business Process Services (BPS) is leading the industry’s game-changing march towards Next Generation BPS by rapidly scaling our capabilities to build a world-class organization. Our culture of excellence is deeply focused on creating business value and measurable outcomes for clients.




Job Profile



Urgent opportunity for Leading MNC (Location CBD Belapur)

Designation : Sr. Executive- Technical Consultant (B1)
Department : Technical
Position Based Out of : Navi Mumbai
Working Hours : 24/7 (Rotational & Night Shift)

Eligibility Criteria :
Any fresher GRADUATE are Hireable with Excellent Communication Skills
Candidates completed Graduation in or before 2017 can only apply.
Comfortable working in Rotational Shifts (Including Night Shift)

Job Responsibility:

Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.
Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/ utilities and products.

Share the technical expertise, soft-skills and telephone etiquettes with the team.
Maintain the highest level of soft-skills and telephone etiquettes.
Handle cases/ schedules and escalations appropriately.


He/ She is supposed to maintain 100 % quality in terms of documenting the cases with the required information (complete and detailed documentation of the resolution and the root cause)

Documents to be carried for the interview :

2 Updated resume ( Refer - Tridha LPT-KOLKATA on top of your resume )
2 Photo identity proof (Original + Photocopy)
2 Passport photographs .


Transport Boundary Limit or Ready to Relocate :

Central Line - Sion to Kalyan
Harbour Line - Kurla to Panvel
WESTERN LINE NOT HIREABLE

Immediate Joining .
FRESHERS WELCOME .

Job Specifications :

SharePoint : Active Directory, DNS, Global Catalogue, Exchange Server , Office 365, Cloud Computing, Windows Server, SQL, IIS

Exchange : Active Directory, DNS Server, DHCP Server, Exchange, Windows Server Administration
CRM : Active Directory, DNS Server, DHCP Server, SQL, IIS, Dynamic CRM
SFB : Active Directory, DNS Server, DHCP Server, client/server technology, cloud computing
MCP / MCSE/MCSA Certifications preferred


For further query please call 8902400088 or share your resume tridha.mukherjee@wipro.com or Directly walk-in to

Wipro BPS, Bldg No.7, 3rd Floor,
Above CBD Belapur Railway Station Complex,
CBD Belapur, Navi Mumbai
 


Work Experience

0 - 4 Year/s

Job Location

Mumbai

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical / Customer Support, Technical Troubleshooting

Address

Wipro BPS, Bldg No.7, 3rd Floor, Above CBD Belapur Railway Station Complex, CBD Belapur, Navi Mumbai

Tel/ Mobile

8902400088


E-mail Address


tridha.mukherjee@wipro.com  




Apply Now   

* Send your updated resume directly by email.

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