Teamware Solutions (Quantum Leap Consulting) is hiring Technical Support Engineer
Teamware Solutions is a professional services firm with core expertise in staffing and Established in 2003. we have about 1600 professionals working with us. We are a global company with presence in India, USA, Middle East and Singapore.
Candidate should be Any Graduate with 1 to 4 years experience in Technical Support, Service Desk, Voice Process and International BPO
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services, Gather customers information and determine the issue by evaluating and analyzing the symptoms.
Diagnose and resolve Technical hardware and software issues Installing software Troubleshoot application issues like IE, Java etc. Troubleshoot internet connectivity, Troubleshoot email clients, VPN,
1 - 4 Year/s
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech
Technical Support, Service Desk, International Voice Process