eClinicalWorks India Private Limited is hiring Technical Support - IT Freshers
eClinicalWorks is a privately-held, leader in ambulatory clinical solutions. Its technology extends the use of electronic health records beyond practice walls and creates community-wide records. The company has an established customer base of more than 85,000+ physicians and 545,000+ users across all 50 states with revenues for 2013 exceeding $300 million. eClinicalWorks is headquarted in Westborough, Massachusetts, and has additional offices in the USA at Chicago, New York City, California and Georgia. India offices are located in Mumbai, Ahmedabad and Bangalore.
Candidate should be Any Graduate with good understanding of Servers (Application, Database & FTP). Must have good Networking Concepts and understanding of Architecture. Knowledge of Linux, MySql, MsSql Servers and good understanding of program languages (Java, Visual Basics)
Key Responsibilities & Accountabilities:
Responsible for the following schedules/resolving customer cases and abide by the prescribed norms. Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
Maintain the highest level of soft-skills and telephone etiquettes. Handle cases/schedules and escalations appropriately. Share the technical expertise, soft-skills and telephone etiquettes with the team.
Interested candidates kindly share the updated CV with firstname.lastname@example.org
0 - 2 Year/s
BCA/BCS, B.Sc, B.E./B.Tech
Technical Support, MS SQL/ MySQL Database, Technical Process