Nixxit IT Solutions Private Limited is hiring Technical Sales/ Support Executive
Nixxit IT Solutions is one of the leading companies of Noida in the ever-expanding fields of Web Design & Development, Software Development, Online Business Development, e-Commerce, Payment Gateway Solutions, and Search Engine Optimization. As the very implies name Nixxit It Solutions is established for lofty objectives as magnificent ingenuity and optimal utilization of Information Technology and Internet, enhanced simplicity, and lucrative sophistication, in the foregoing fields, and for well-rounded, lavish satiety of our visionary clients/customers.
One of the leading web-service providers since many years, and we have highly successful & fervid clients across diverse industries, ours is a fully-fledged and mellowed company propelled by credit & goodwill and punctual response, and exclusive technical expertise & ingenuity.
Candidate should be Any Graduate with 0 to 2 years experience in Technical Sales, Technical Support, Inbound Process, Sales Support, Voice Process. Must have excellent communication skills & good knowledge about International BPO.
Responsible for providing telephone/ email/ chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software. Responds to customer technical problems/ issues related to hardware, software and networking via e- mail/ chat and phone.
Owns customer issues from beginning to resolution (handles in place). Assists customers by diagnosing problems and providing resolutions for technical and service issues. Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
0 - 2 Year/s
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech
Technical Sales, Technical Support, Inbound Process, Sales Support